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‎06-03-2021 07:39 AM

HP Recommended
Product: 3FY00EA
Operating System: Microsoft Windows 10 (64-bit)

when I download a game called sims 4 and install it on my computer, the folder turns white, why does it turn out?.Sincerely emelie

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-04-2021 09:46 AM

HP Recommended

@emelielindahl 

Sorry, but since this is just a self-help Support Community staffed mostly by volunteers, we have no capability for debugging problems with third-party (i.e., non-HP) applications.

For help with this issue, you have to contact the vendor of the application or their support forum.



I am a volunteer and I do not work for, nor represent, HP

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2 REPLIES 2

‎06-04-2021 09:46 AM

HP Recommended

@emelielindahl 

Sorry, but since this is just a self-help Support Community staffed mostly by volunteers, we have no capability for debugging problems with third-party (i.e., non-HP) applications.

For help with this issue, you have to contact the vendor of the application or their support forum.



I am a volunteer and I do not work for, nor represent, HP
1 person found this reply helpful
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‎06-04-2021 10:29 AM

HP Recommended

Okay.sincerely emelie 

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