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‎06-20-2022 03:31 AM

HP Recommended
Product: HP Pavilion Gaming 15-dk 1514TX Laptop PC
Operating System: Microsoft Windows 10 (64-bit)

Hello, I am having problem in omen gaming hub and HP support assistant in both the apps my device is coming wrong my laptop is HP Pavilion Gaming 15-dk 1514TX Laptop PC, and in these apps my laptop is coming HP Pavilion Gaming 15-dk10000 Laptop PC, and the same thing is  happening on the HP website, and I am also writing the serial number correct, but still I am having this problem. Pls tell me how can I solve it.

 

 

Category:
2 REPLIES 2

‎06-20-2022 10:45 PM

HP Recommended

@BlastFlickGG 

 

What is its Product number ? For example

 

  2machines.png

 

On my machines, HPSA shows them both have right product numbers (green), model names (red) as shown above. Please update HPSA, that may help

 

Regards.

BH
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‎06-22-2022 05:59 PM

HP Recommended

Hello @BlastFlickGG 

 

(1) Uninstall OMEN Gaming Hub

(2) Reboot

(3) Install

OMEN Gaming Hub SDK Package

1.0.57 Rev.A48.3 MBMay 4, 2022Download

 

best regards

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