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- wrong device showing in omen gaming hub and HP support assis...

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06-20-2022 03:31 AM
Hello, I am having problem in omen gaming hub and HP support assistant in both the apps my device is coming wrong my laptop is HP Pavilion Gaming 15-dk 1514TX Laptop PC, and in these apps my laptop is coming HP Pavilion Gaming 15-dk10000 Laptop PC, and the same thing is happening on the HP website, and I am also writing the serial number correct, but still I am having this problem. Pls tell me how can I solve it.
06-20-2022 10:45 PM
What is its Product number ? For example
On my machines, HPSA shows them both have right product numbers (green), model names (red) as shown above. Please update HPSA, that may help
Regards.
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06-22-2022 05:59 PM
Hello @BlastFlickGG
(1) Uninstall OMEN Gaming Hub
(2) Reboot
(3) Install
OMEN Gaming Hub SDK Package | 1.0.57 Rev.A | 48.3 MB | May 4, 2022 | Download |
best regards
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