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Posts: 1
Member Since: ‎03-28-2017
Message 1 of 2 (973 Views)

AiO App sizing when printing

Product Name: Office Jet Pro 8610
Operating System: Other
When I print a picture from the All in One App on my Galaxy S7 android nougat to my office jet pro 8610 the sizing seems all wrong, Automatic is fine and prints A4, but if i select 4x6, 5x7 (still outputting to an A4 sheet) the sizing is nowhere near. As i am on an hpconnect package i am wasting my allocation each time i attempt to print
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HP Support Agent
Posts: 1,409
Member Since: ‎10-14-2016
Message 2 of 2 (948 Views)

Re: AiO App sizing when printing

[ Edited ]


Thanks for taking an interest in the HP Support Forums.I understand, there's an issue while printing from HP AIO app.I would like to help you out with this issue today.

These solutions are explained in detail in this document: Click here

Once you try these suggestions, please report back.

I'll be eagerly waiting to assist you with same, cheers :)

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

I am an HP Employee

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