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Student
Posts: 1
Member Since: ‎03-24-2017
Message 1 of 2 (755 Views)

BIOS Password: Invalid Password. Help!

Product Name: HP 15-5001laIC:1000M-7260
Operating System: Microsoft Windows 8.1 (64-bit)

Hi everyone,

 

I have a problem with the BIOS password of my laptop. At least one or two months ago it works without a password but no, yes, it have one. I'm not pretty sure what really hapens. 

 

My BIOS password error code is the next: 8CG5240TB4

 

My laptop model is: HP OMEN 15-5001laIC:1000M-7260NG. 

 

Thanks.

 

PD: I'm sorry if this is not the correct topic and about my english. 

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HP Support Agent
Posts: 4,847
Member Since: ‎08-10-2016
Message 2 of 2 (730 Views)

Re: BIOS Password: Invalid Password. Help!

Hi @AxelHuachacona,

 

Thanks taking an interest in the HP forums.  A very good day to you. Smiley Happy I understand that you require assistance regarding the bios password of the computer. It will be a genuine pleasure to help you. Smiley Happy

Good description of the issue before posting. Kudos to you on that score. Smiley Happy  .  You are a valued HP customer and it is a privilege to share this platform with you. Smiley Happy

 

For better clarity and to assist you better, I would require more information regarding this:

  • Did you add a bios password for security purposes?

For further assistance in this regard, please contact HP phone support by following these steps:

Step 1. Open link: www.hp.com/contacthp/

Step 2. Enter Product number or select to auto detect

Step 3. Scroll down to "Still need help? Complete the form to select your contact options"

Step 4. Scroll down and click: HP contact options - click on Get phone number, Case number and phone number appear.

They will be happy to assist you immediately. 

 

Hope this helps.  Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great. Smiley Happy  Please reach out for any issues and I'll be there to assist you. Smiley Happy

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

 If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Smiley Happy

Take care now and have a splendid week ahead. Smiley Happy

 

 

DavidSMP
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation