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Student
Posts: 1
Member Since: ‎01-26-2017
Message 1 of 2 (689 Views)

Firefox, Chrome, IE swirl connect wih no result. Only works after reboot, or clear cache.

Product Name: HP Pavilion 17 Notebook PC
Operating System: Microsoft Windows 8.1 (64-bit)

Recently all browsers hang, and will only work after reboot or clear cache.  HP and Windows updates applied.  This is the only device in the house with any connection issues.  Thanks for any advice.

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HP Support Agent
Posts: 3,304
Member Since: ‎08-03-2016
Message 2 of 2 (672 Views)

Re: Firefox, Chrome, IE swirl connect wih no result. Only works after reboot, or clear cache.

Hello@ddkins,


Thanks for using the HP Forums. One Stop for all sort of solutions for your HP Products.

 

I have read your post and understand that you need assistance in fixing the internet issue. Is that, right? I will be glad to help you.

 

I was able to find an article which talks about the internet issues you have.

I request you to perform the steps mentioned in the link below and check if that solves the issue.

 

http://hp.care/2jjJA3k

 

This should solve the issue.  Let me know for more solution.

 

Resolv_S

 

I work for HP

Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.


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Note: HP Doesn't recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.

Resolv_S
I work on behalf of HP

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