04-14-2018 03:22 PM
04-15-2018 03:58 AM
You cant install a Windows .iso, it needs to be extracted/expanded onto a DVD/USB.
Is there an F11 option? Can you explain what was wiped and how?
Turn on the computer and repeatedly press the F11 key, about once every second,
until the Choose an option screen is displayed, and then continue.
On the Choose an Option screen, click Troubleshoot, and work your way through the screens.
Expand/Extract/Burn the iso Image onto a DVD/USB as needed.
Microsoft’s Creator Tool will make the required DVD or USB.
Was there any software installed to protect from external threats?