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Student
Posts: 1
Member Since: ‎08-08-2016
Message 1 of 2 (1,360 Views)

Laptop does not turn on

Product Name: Hp elitebook 8460
Last time I used my laptop, it was working perfectly and shut it down correctly. But now when I turned on my laptop, it does not perfectly turn on. For the first try i turned it on and it lit for a few seconds then it shut downed. Next try is it does not completely turn on and when turning on, the only thing that happens is i hear a fan whirring and after a few seconds it shut downs again
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Intern
Posts: 19
Member Since: ‎09-20-2016
Message 2 of 2 (1,070 Views)

Re: Laptop does not turn on

Hi akosixd!

 

I understand that you are having issue with your E8460.

 

Have you noted a blink code on your Caps Lock or Num Lock button like 1-2-3-pause, 1-2-3-pause?

 

With the description that you have provided with the fan racing in addition, this almost sounds like a Memory Issue. If so, have you tried to re-seat your Memory Modules in the DIMM slots? If you have multiple Memory modules in the unit, try removing them and place them in one at a time to test the card, then test the DIMM slot as well.

 

If the code is different than 3 blinks, let me know and I will aim you closer to the error.

 

I hope this helps.

I am an HP employee.

Always happy to assist.
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