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Member Since: ‎11-09-2017
Message 1 of 11 (188 Views)
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Locked out of PC with code showing. I forgot administrator pass. Have no recovery disc.

Operating System: Microsoft Windows 7 (64-bit)
Locked out with erro code showing And ii know recovery. Disc.
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Re: Locked out of PC with code showing. I forgot administrator pass. Have no recovery disc.

Hi,

 

If you're referring to a power on password, at the password screen hit enter 3 times and you should receive a halt code - post back with this code.

 

Regards,

 

DP-K

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Provost
Posts: 46,184
Member Since: ‎09-24-2010
Message 2 of 11 (187 Views)

Re: Locked out of PC with code showing. I forgot administrator pass. Have no recovery disc.

Hi,

 

If you're referring to a power on password, at the password screen hit enter 3 times and you should receive a halt code - post back with this code.

 

Regards,

 

DP-K

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Windows Insider MVP

Top Student
Posts: 6
Member Since: ‎11-09-2017
Message 3 of 11 (168 Views)

Re: Locked out of PC with code showing. I forgot administrator pass. Have no recovery disc.

Thank you so much and I will try. I wish I came here first instead of trying to figure it out myself. By F9 trying to get into system.
Top Student
Posts: 6
Member Since: ‎11-09-2017
Message 4 of 11 (139 Views)

Re: Locked out of PC with code showing. I forgot administrator pass. Have no recovery disc.

I did what you said and nothing happened Is there a code you can give me to put in?
Provost
Posts: 46,184
Member Since: ‎09-24-2010
Message 5 of 11 (133 Views)

Re: Locked out of PC with code showing. I forgot administrator pass. Have no recovery disc.

Hi,

 

Is there no number displayed with the 'system disabled' message?

 

What is the full Model No. and Product No. of your notebook - see Here for a guide on locating this information.

 

Regards,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
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Windows Insider MVP

Top Student
Posts: 6
Member Since: ‎11-09-2017
Message 6 of 11 (128 Views)

Re: Locked out of PC with code showing. I forgot administrator pass. Have no recovery disc.

The code on my Pc the came up when I was locked out is: 8414205
Product: CQ57-314NR
MODEL: QE325UAHABA
I appreciate your help and very quick response to my questions. Thanks alot.
Provost
Posts: 46,184
Member Since: ‎09-24-2010
Message 7 of 11 (125 Views)

Re: Locked out of PC with code showing. I forgot administrator pass. Have no recovery disc.

Hi,

 

Can you double check the number you've posted - 8414205 - it should contain 8 digits.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Top Student
Posts: 6
Member Since: ‎11-09-2017
Message 8 of 11 (120 Views)

Re: Locked out of PC with code showing. I forgot administrator pass. Have no recovery disc.

84142051
I'm so sorry, ops
Provost
Posts: 46,184
Member Since: ‎09-24-2010
Message 9 of 11 (119 Views)

Re: Locked out of PC with code showing. I forgot administrator pass. Have no recovery disc.

Hi,

 

Reboot the notebook, type in 31820097 and hit enter.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Top Student
Posts: 6
Member Since: ‎11-09-2017
Message 10 of 11 (96 Views)

Re: Locked out of PC with code showing. I forgot administrator pass. Have no recovery disc.

That worked. Thanks so much!
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