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My laptob type is HP ENVY x360 - 15-bp103nx and my HP pen is 1MR94AA

HP Recommended
HP ENVY x360 - 15-bp103nx
Microsoft Windows 10 (64-bit)

My Laptop is  HP ENVY x360 - 15-bp103nx and my HP pen is 1MR94AA and this is the link of my pen: 
https://support.hp.com/us-en/product/hp-pen/16463237/model/16463238/more-options?sku=1MR94AA
Now  unfortunalty, My pen is not working and even the cap which should be removed to change the battery is not opening I had tried multiple ways .
So, I want to know what Should I do?

There any solutions??

If not what is the pen compatible that can work with my laptop as a replacement for this pen

Thank you in advance!

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HP Support Agent
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Message 2 of 2
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HP Recommended

@ Yasmeen_Toukhy Welcome to HP Community!

 

I understand that you are looking for pen for 15-bp103nx.

 

I would suggets you contact our HP shopping team. They will help you.

 

 

http://www.hpshopping.com/

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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