Rent to own a HP MODEL 15-bn070wn no box need product key

[lisas59531]

Rent to own place gave me new laptop look used adapter trying to activate windows it gave product key error code product number is that same thing.

[lisas59531]

Under the laptop there is serial number, model, product number

[KrazyToad]

@lisas59531

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

I understand that you need to activate the Windows 10 on your HP MODEL 15-bn070wn. 

I'll try my best to help and together we will get this sorted out

Since HP computers use the OEM Version of Windows 10, you will not be able to activate the Windows 10 with a Product Key

 No personal intervention is normally required to activate Windows 10 OEM, the computer must be connected to the Internet for Windows to activate automatically.

You can refer to this Link: https://support.hp.com/in-en/document/c04640037

If you are unable to use the Notebook due to the Activation issue, I suggest you perform a System Recovery

- Turn off the computer.Disconnect all connected devices and cables such as Personal Media Drives, USB drives, printers, and faxes.
- Turn on the computer and repeatedly press the F11 key about once every second until the Choose an option screen is displayed, and then continue.
- On the Choose an Option screen, click Troubleshoot.
- On the Troubleshoot screen, click Recovery Manager.
- Under Help, click System Recovery.
- When Recovery Manager prompts you to back up your files, select a backup option:
- The Welcome to HP Recovery Manager screen is displayed. Read the on-screen information, and then disconnect any connected devices and cables, such as Personal Media Drives, USB drives, printers, and faxes.
- Remove media from internal drives, and remove any recently added internal hardware.
- Click Next to continue.
- When recovery preparation is complete, click Continue to proceed to the installation phase of the recovery process. The computer restarts several times during the recovery. This is normal. Do not close, shut down, or disconnect the computer while HP Recovery runs.
- Recovery Manager reformats the Windows partition and reinstalls the original software.
- After the system recovery is complete, click Finish to restart the computer. Complete the setup screens and wait until the computer finishes the setup.
- Once the setup is complete, turn off the computer, reconnect all devices and cables, and then turn on the computer.
- Before using the computer, update and protect your computer by reinstalling any virus and security software that was installed before the system recovery.
- Reinstall any software programs that were added after purchasing the computer, as well as any files that were backed up.
 

If the Recovery fails, you can contact our Phone Support to order the Recovery Media

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Thank you 😀

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[brookgyn]

It seems that you had a nice deal. I hope you will be able to use it with ease soon. It's a good thing that they have a forum like this that could help address any issues.