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Angel-67
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Message 1 of 2
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Screen flashes but stays blank when cutting on

HP Recommended
HP Stream Laptop
Microsoft Windows 10 (32-bit)

When powering up laptop the power button is on  it screen remains black. Laptop is only a year old

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1 REPLY 1
asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @Angel-67

 

Welcome to the HP Support Community. 

 

Try these steps - HP PCs - Computer Does Not Start

 

If the issue still persists, I'd suggest you Contact HP in your region regarding the service options for your computer.

 

If you are having trouble navigating through the above options, please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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