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‎08-01-2020 04:44 PM

HP Recommended
Product: Office jet 4215 all-in-one
Operating System: Microsoft Windows 10 (64-bit)

I need replacement installation cd

1 REPLY 1

‎08-04-2020 07:17 AM

HP Recommended

@Ladystork

 

Welcome to the HP Support Community.

 

Unfortunately, we do not ship CD'S anymore.

 

I would suggest you try the Windows built-in drivers. Follow the steps below:

 

•    Go to Control Panel - Devices and Printers - Click on "Add printer" and follow the on-screen instructions.

•    When the page prompts for the drivers, select "Windows update". The driver list will be updated.

•    Click HP, Hewlett Packard, or Hewlett-Packard in the Manufacturer pane, and then click the name of your printer in the Printers pane.

 

Refer to this document HP Printers - Installing and Using the Windows Built-in Print Driver for help.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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