cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New member
1 0 0 0
Message 1 of 2
85
Flag Post
HP Recommended

8718 not eligible for instant ink even though it is

OfficeJet Pro 8718

I have just purchased an OfficeJet Pro 8718 - one of the benefits is that you should be able to use instant ink with it.  However, HP's instant website tells me that my printer is 'not eligible for instant ink'.  Anyone else come across this?  Seems deeply flawed as it has instant ink on the box, a 4-month free trial and a £64 gift card included in the box.

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
26,304 26,259 2,184 3,352
Message 2 of 2
70
Flag Post
HP Recommended

8718 not eligible for instant ink even though it is

@cfjwallis I just went through the list of eligible printers and your series is mentioned under the HP page: Click here to verify,

  • HP OfficeJet Pro 8710 Series

Please select the above options while registering your printer with the HP Instant Ink program and it should work just fine, let me know if you have any issues and I'll be right here, ready to help.

 

P.S: Welcome to HP Forums! 😉

 

I hope that answers your query,  

If it did, simply select "Accept as solution", to help the community grow, 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.

Riddle_Decipher
I am an HP Employee

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation