After last Win10 update, my HP OfficeJet 8600 Pro will not print black ink from my HP Pavilion

[lbinx]

After last Win 10 update, my HP OfficeJet Pro 8600 Plus will not print black ink from mu HP Pavilion 14 laptop.  Yet it works fine with two Apple devices and a Samsung laptop.  I have spent hours on this to kno avail.  Can you help?

[TEJ1602 · Accepted solution]

@lbinx, Welcome to HP Support Community!

Check the print settings in Windows:

1. In the software application, you are trying to print from, click File, and then click Print.

   The Print window opens.

2. Open the Properties dialog box.

   Depending on the software application, the button might be Properties, Options, Printer Setup, Printer, or Preferences.

3. Depending on your print job, you might consider modifying the following settings:

   • Paper Type: If you are printing on photo paper, select the type of photo paper you are attempting to print on.

   • Print Quality: If you are dissatisfied with the quality of your printouts, increase the print quality. To print more quickly, decrease print quality. These options typically include Best, Normal, and Draft modes.

   • Paper Size: If you are printing on a different size of paper than you normally print on, select the correct paper size.

   • Black and White: If you want to print in black and white only, select the grayscale option.

4. After selecting the print settings, click OK to apply the settings, and then click Print.

Try uninstalling and reinstalling the printer on your Windows PC:

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.

Download and install the complete solution software from here

Let me know the outcome.

Cheers 🙂

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[lbinx]

Thank you very much.  With your solution it works now like it should.