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HP Recommended
HP Officejet Pro 8600
Microsoft Windows 10 (64-bit)

Built in capabilities for my HP Officejet Pro 8600 was accidentally disabled and I have not been able to enable the WiFi capabilities of the printer. I urgently need a fix due school works.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the forums page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

View solution in original post

4 REPLIES 4
HP Recommended

@AdBanks17

 

Welcome to the HP Support Community.

 

Let's reset the network settings on the Printer first. Go to the setup menu>network menu>restore network deafults.

 

Once done, go to the Wireless setup wizard under the network menu to connect to your Wi-Fi.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

HP Recommended

Hello Betty

 

Thank you for responding to my question.

It is not working still. I have reset to factory setting before sending the question. Unfortunately, it is the Wireless Wizard Set up was and is still not coming on,

 

Is there anything I can do.

 

 

HP Recommended

Hey Betty

I have reset to factory setting but the same message " Built-in network capabilities have been disabled. Contact your network administrator or the person who set up the printer."

 

Is there is any other possible solution to turn on these capabilities?

 

AdeOluwa

HP Recommended

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the forums page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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