cancel
Showing results for 
Search instead for 
Did you mean: 
Norman101
New member
1 0 0 0
Message 1 of 2
111
Flag Post
HP Recommended

Can not connect to my 7520 to sky router

HP photosmart 7520

Hi,

I've updated my sky broadband and now I can't connect to the new router, I have tried all the normal stuff(reset the settings etc) but no joy.

Do I need to update the print software?

Or is it a router issue?

Thanks

1 REPLY 1
HP Support Agent
HP Support Agent
23,261 23,217 1,945 3,070
Message 2 of 2
46
Flag Post
HP Recommended

Can not connect to my 7520 to sky router

@Norman101 First things first, ensure the router is on the channel supported by the printer, either 2.4ghz or 5ghz, that said, the below link explains how to reconnect a previously installed wireless printer to the network if you changed your Internet Service Provider (ISP) or purchased a new router. When you change network settings such as the network name and password, you must also reconfigure the printer for those new settings.

NOTE: 

When troubleshooting a connection to your wireless network, make sure you are connecting your printer to the router and not a wireless extender.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

 

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

Riddle_Decipher
I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation