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‎04-01-2020 06:02 AM

HP Recommended
Product: HP 2634

Hi all. Please help. I've switched WIFI networks, and I am unable to connect my HP Deskjet 2634 to the new network. I've managed to connect it to my laptop via USB cable, and I can see the printer on the laptops HP Smart app (connected with USB). But it does not give me the option to adjust the wireless settings.

 

I have also tried resetting the printer factory setting by holding the power and network buttons down for 5sec, but this hasn't worked and network button continues to blink.

 

Don't really understand why it's so complicated to adjust the network settings. I need to print items from my phone, so I need to connect to new network.

 

Thanks 

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3 REPLIES 3

‎04-01-2020 06:11 AM

HP Recommended

It's not complicated

https://support.hp.com/bg-en/document/c05987925 

 




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‎04-02-2020 02:12 AM

HP Recommended

this didn't work

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‎04-02-2020 02:16 AM

HP Recommended

1. you are doing something wrong

2. your printer doesn't support new wi-fi ( possible if your new wi-fi is 5GHz band)

3. your printer is defective

 




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