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Phill5 Top Student
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Cannot print multiple pages with Google Cloud Print (option not even there....)

HP OfficeJet Pro 7740
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I think this existing issue best describes my problem:

https://h30434.www3.hp.com/t5/HP-Connected-Mobile-Printing-and-Cloud-Printing/Why-can-t-I-print-mult...

As you will see I already commented on this some time ago.

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HP Support Agent
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HP Recommended

Cannot print multiple pages with Google Cloud Print (option not even there....)

@Phill5

 

Welcome to the HP Support Community!

  • What happens when you use Google Chrome to print, do you get to change the number of copies?

Update the printer firmware

Click here to know different methods of updating printer firmware.

 

Also, check for any pending updates on ChromeOS

Click here to know how.

 

Watch this video to know how to connect a HP Printer with Google cloud print.

Watch this video to know how to print from an iOS device to the printer using Google Cloud Print.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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Phill5 Top Student
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Cannot print multiple pages with Google Cloud Print (option not even there....)

Firmware version is EDWINXPP1N002.1912A.00 which is "up to date" according to the printer.

Using google cloud print from chorme gives the same results. There is no "copies" option. Changing the selection to another printer the copies box shows, but then change it back to the hp cloud print printer and it goes away again.

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