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HP Recommended
HP4524

Cannot print. Message says “ connecting to the Printer “, but it doesn’t print. Can you help?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,


Sorry to hear you are having problems printing.


Try restarting your apple device - It's a simple fix that sometimes helps re-establish the connection to the printer.

If this does not help, I recommend using the HP smart app for printing as it offeres much more flexability in terms of printing options over airprint

"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.

--Please mark the post that solves your problem as "Accepted Solution"

View solution in original post

4 REPLIES 4
HP Recommended

Hi,


Sorry to hear you are having problems printing.


Try restarting your apple device - It's a simple fix that sometimes helps re-establish the connection to the printer.

If this does not help, I recommend using the HP smart app for printing as it offeres much more flexability in terms of printing options over airprint

"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.

--Please mark the post that solves your problem as "Accepted Solution"
HP Recommended

Thanks for that.  I’ll give it a go.

HP Recommended

Hi, I had the same after the new iOS upgrade 11.0.3 with my HP ENVY4520 printer. No connection between iPad and printer. 

Problem has been solved. Just download iOS 11.1 and everything works fine! Good luck!

HP Recommended

Things have changed since I last used iPad to printer and I’m having problems streaming my device 

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