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‎12-02-2019 09:41 PM

HP Recommended
Product: HP Laptop 15-bw0xx
Operating System: Microsoft Windows 10 (64-bit)
EXTERNAL MEDIA DEVICES ARE NOT CONNECTED IN 2 PORT OF LEFT SIDE OF MY PC. RIGHT PORT IS WORKING PROPERLY BUT LEST POST NOT SUPPORTS ANY MEDIA DEVICES.. MAY BE PORT DRIVERS ARE NOT INSTALLED. SO PLZ SEND ME THE DRIVERS. PLZ HELP SORTLY.. THANKS AND REGARDS AJAY KUMAR PANDEY
1 REPLY 1

‎12-05-2019 12:00 PM

HP Recommended

@AJAYPANDEYAJIT Welcome to HP Community!

 

Please let me know which port you are talking about. Is it USB ports or HDMI port.

 

Please update the drivers from the device manager.

 

Please perform the component test and check if the port is working or not.

 

Keep us posted,

 

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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