Email prints, but not the attachment

[Onefidget]

While I was away from home, I tried to print a document that is in Pages for my husband.  I can access Pages from my iPhone, and email it to my printer, but all that prints is the email, and not the attachment.

I can't send the document directly from pages, as it will not print, at all.

How can I be remote, and print a document for him?

[Sunshyn2005 · Accepted solution]

Hey @Onefidget, thanks for joining the HP Support Community, I'd be happy to help. 

I understand you are able to print an email using ePrint, but the attachment does not print. Please take a look at the following PDF to ensure you are meeting the supported file types and email clients: HP ePrint Specifications .

Please let me know if your attachment meets the specified supported file types and we can continue from there. 

I will watch for your reply.

[Onefidget]

Thank you, this fixed it for me.  I was using  .aol, and it is not supported.  When I moved to another e-mail service, things worked perfectly!

[Douglas58103]

I purchased an HP printer (HP Envy Photo 7855) for the ability to auto print emails by sending them to the printer's email address.

The problem I'm encountering is the printer will not print photo attachments on letter-size paper (requires 4x6 paper). It also does not print the email sender information (From, Subject, Date & Time). These are all very important for my needs.

Is this something that can be remedied?