Envy 4520 won't print from some programs.

[Dvortex · Accepted solution]

Hello, @kebhen

This is another way of giving full permission which has helped another customer with the same issue. You could give this a try:

Press the "Windows key" + "r" to get the "Run" window open - Type %temp% and press ok.

Note what the full path is  (in my case, it was "C:\Users\*****\AppData\Local\Temp")

Go up one level in the directory tree

Right click on the temp directory (in my case, "C:\Users\*****\AppData\Local"), and select "Properties"

Go to the Security tab, and select "Users" from the group or user names

Click "Edit"

Select Users, then check the box by "Full Control"

Click "Apply"

You may get a whole bunch of error messages about inheritance, just hold down the Enter key until they all go away.

Click "Cancel" a couple of times to dismiss the properties boxes

Go forth and print from any application and check.

Let me know if that helps!

Cheers 🙂

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[kebhen]

DVortex

Yes that has seemed to have worked in combination with your last post. Once the "fixes" were implimented the printer now functions with UAC in its default setting.

Thanks

[Rainbow23]

Hi @kebhen,

You are welcome.

I am happy to know that the issue has resolved.

I also appreciate your time and patience.

Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.

You have a good day ahead.

[Mikee660]

Envy 4520 won’t print MS word docs. Shows up in queue and gives error. 

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
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