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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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- Re: Error code Ox61011beb on HP Officejet 6500 e-709n
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11-15-2012 07:43 AM
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05-21-2013 10:44 AM - last edited on 02-23-2017 06:44 PM by OscarFuentes
Hi bonkaufman,
Please check your private messages i will be sending you some instructions to do a reset on the product. If you still have the same issue try the steps in the document below.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
05-21-2013 11:58 AM - last edited on 05-21-2013 12:00 PM by OrnahP
Hi.. where are you sending me the fix? my email is [Personal Information Removed]. I still can't get this to work... do I have to throw it out and buy a new one? I cleaned the printer head as well... I've lost half a day now
05-21-2013 12:01 PM
Hi bonkaufman,
I send you the message in the forums private message board. Refer to screenshot below to access your messages.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
04-04-2017 09:23 AM - last edited on 04-04-2017 09:27 AM by kevin-t
Hello; you mentioned in a post that you were able to resolve the HP Officejet 6500 0x61011 beb error. Your post stated,
"Re: Error code Ox61011beb on HP Officejet 6500 e-709n
[ New ] Options
11-14-2012 03:33 PM
I have resolved the printer issue. The problem was due to the wrong driver callout. Why was the driver not right ? That is a long story. We're all OK now. Thanks for your interest..."
I don't understand your post as to how you were able to fix the issue, but am having the same problem. Would you please share how you resolved the issue?
Advance thanks!
[Personal Information Removed]
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