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Error code Ox61011beb on HP Officejet 6500 e-709n
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Provost
Posts: 12,149
Member Since: ‎12-31-2009
Message 11 of 19 (2,654 Views)

Hi samwell0491, Glad to hear everything is working. Have...

Hi samwell0491, Glad to hear everything is working. Have a wonderful day.
I am an HP employee.

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Top Student
Posts: 5
Member Since: ‎05-21-2013
Message 12 of 19 (2,443 Views)

Re: Error code Ox61011beb on HP Officejet 6500 e-709n

Hi.. I tried taking out the inks with the computer on and off... I've tried unplugging USB and then taking inks out but this message keeps coming up... 

Top Student
Posts: 5
Member Since: ‎05-21-2013
Message 13 of 19 (2,442 Views)

Re: Error code Ox61011beb on HP Officejet 6500 e-709n

HELP... must finish my work and can't print... I've tried all suggestions on this post numerous times... still same error

Top Student
Posts: 5
Member Since: ‎05-21-2013
Message 14 of 19 (2,441 Views)

Re: Error code Ox61011beb on HP Officejet 6500 e-709n

Hi Can you help me resolve this problem too? the recommendations didn't work.. how do I reset the hardware I am now 2 hours behind on my work and need to print

Provost
Posts: 12,149
Member Since: ‎12-31-2009
Message 15 of 19 (2,436 Views)

Re: Error code Ox61011beb on HP Officejet 6500 e-709n

[ Edited ]

Hi bonkaufman,

 

Please check your private messages i will be sending you some instructions to do a reset on the product. If you still have the same issue try the steps in the document below.

 

An Alphanumeric Code (Example: '0x...' or 'C2...') or 'Ink System Failure' Error Message Displays on...

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Top Student
Posts: 5
Member Since: ‎05-21-2013
Message 16 of 19 (2,431 Views)

Re: Error code Ox61011beb on HP Officejet 6500 e-709n

please send reset info asap...

Top Student
Posts: 5
Member Since: ‎05-21-2013
Message 17 of 19 (2,426 Views)

Re: Error code Ox61011beb on HP Officejet 6500 e-709n

[ Edited ]

Hi.. where are you sending me the fix? my email is [Personal Information Removed]. I still can't get this to work... do I have to throw it out and buy a new one? I cleaned the printer head as well... I've lost half a day now

Provost
Posts: 12,149
Member Since: ‎12-31-2009
Message 18 of 19 (2,422 Views)

Re: Error code Ox61011beb on HP Officejet 6500 e-709n

Hi bonkaufman,

 

I send you the message in the forums private message board. Refer to screenshot below to access your messages.

 

1.jpg

I am an HP employee.

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Student
Posts: 1
Member Since: ‎05-19-2015
Message 19 of 19 (762 Views)

Re: Error code Ox61011beb on HP Officejet 6500 e-709n

[ Edited ]

Hello; you mentioned in a post that you were able to resolve the HP Officejet 6500 0x61011 beb error.  Your post stated,

"Re: Error code Ox61011beb on HP Officejet 6500 e-709n

[ New ] Options 

‎11-14-2012 03:33 PM

I have resolved the printer issue. The problem was due to the wrong driver callout. Why was the driver not right ? That is a long story. We're all OK now. Thanks for your interest..."

I don't understand your post as to how you were able to fix the issue, but am having the same problem.  Would you please share how you resolved the issue?

Advance thanks! 

[Personal Information Removed]

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