07-17-2019 06:50 PM
My printer pass all tests but the report shows "fax sent" 0 pages and Error388*
I reseted Router, restarted printer and run the test. The machine is apparently working properly because it scan, dial, connect and sent but the report is wrong
07-20-2019 01:02 PM
@Sotolonga, Welcome to HP Support Community!
Error 388 refers to too much noise on the telephone line is preventing a valid connection between the fax machines. Retry the fax when line conditions improve.
Refer to this document HP Printers and Fax Machines - Fax Error Code Descriptions for more information.
Hope this helps!
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