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Locked

‎12-09-2019 03:56 AM

HP Recommended
Product: All in one printer deskjet 2620
Operating System: Other

After installing the smart app I decided to print through the wireless connection . presently finding it hard to print. it says blocked check printer 

1 REPLY 1

‎12-11-2019 01:29 PM

HP Recommended

@Justina_0

 

Welcome to the HP Support Community.

 

Do you have an Android or an iPhone? Uninstall and reinstall the HP Smart App and set up the Printer again.

 

If the issue persists, restart the router, Printer and the phone.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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