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HP Envy 5660

I am out of ink, I am signed up for the free Ink, but I don't receive any until I call & complain.  Now I can't seem to find a number to call & order the ink.  I am having a big party next weekend, & wanted to print somethings.  But now I am out of ink.  Why sign up for something.   ??  Who do I call to get ink.  I found one number & it said if it was off warrenty I had to pay for the call??

3 REPLIES 3
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Hi @dubonnet

 

Welcome to the HP Support Community. 

 

Have you checked you HP Instant Ink account page? Your Instant Ink account page will have notifications if there are any recent cartridge shipment. You may log in to your HP Instant Ink account page from here.

 

If the suggested information can't be found, please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

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 This is what was on my account.  

Tri /11/04/17 - 1  Next Shippment 2 months

 

Blk 11/04/17 -1  Next Shippment 2 months.  

 

19/07/16 -1

 

Everytime I run out of ink I have to call, & fight with the agent, who keeps telling me that I must look around my work area.  I am not an idiot, I do not have any ink here.   

HP Recommended

@dubonnet

 

Please provide either your registered email address or your Instant Ink account ID in a private message and I'll look into this.

 

Thanks! 

Asmita
I am an HP Employee

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