HP 5665 Envy will not print in color. Connect to a Dell Computer with Windows 10

[mimi781]

The print Quality Diagnostic printed inbeautiful color 

[asmita6658]

@mimi781
 
Greetings!
 
Welcome HP Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, you are unable to print in color from your Win 10 computer.

Don't worry I'm here to help! To better assist you -

1) Have you tried printing from a different device? 
2) Are you able to make a color copy?
3) Were there any recent updates or changes made to your Windows 10 computer? 

In the meantime, let's try these steps - 

Step 1 Download and run HP Print and Scan Doctor - from here.

Step 2 Re-install the printer drivers -
1) In the search box, type and open "Uninstall a Program". 
2) Look for HP Printer software. 
3) Right-click to uninstall. 
4) In the search box, type and open “Devices and printers”. 
5) In the Devices and Printers, look for your HP printer. If you see it listed right-click on it and choose “Delete” or “Remove Device”. 
6) Open the run command with the "Windows key + R" key combo.  
7) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”). 
8) Click on the "Drivers" tab. 
9) Look for HP Printer driver. If you see it Click on it and click “Remove” at the bottom. 
10) Select Ok. 
11) Select Apply and Ok on the Print Server Properties windows. 
12) Close Devices and Printers Once the software and drivers are removed. 
13) Restart the computer. 
14) Download and install the software and drivers from here.

Let me know how that goes.

To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the purple "Thumbs up". 
 
Have a great day!