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‎11-14-2019 05:32 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I am not sure why but ever since i have bought the printer (7thNov) it has not been able to connet its always coming up with connectiong error. I've updated my drivers, deleted the printer and reinstalled, ive tried to even find a number to clal someone but to no avail. i thought with my laptop being HP id have a smooth sailing ecperience with a HP printer but it doesnt seem to be the case.

 

What else can be done to fix the problem?

1 REPLY 1

‎11-17-2019 03:35 AM

HP Recommended

@kellsg92,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

  • What is the exact model for your printer?
  • What is the exact issue you are facing?

Meanwhile, I recommend you follow the steps in the below article to set up ePrint.

 

https://support.hp.com/in-en/document/c03721293

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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