HP INSTANT INK PROGRAM

[BKSGrammy]

HP INSTANT INK... If my printer is connected to my network and the printer contacts HP to send more cartridges, can HP get into a open computer on our network?

[Jeet_singh]

@BKSGrammy,

Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I understand you have a concern regarding your Instant Ink program. Don't worry I'll be glad to help you.

HP monitors the ink levels when your printer is connected to the Internet and Web Services is turned on.

Replacement ink cartridges are automatically shipped when your ink cartridges have enough ink to print twice the number of pages included in your monthly plan. You do not receive replacement ink cartridges every month, but they should arrive before you run out of ink.

Normally, the Instant Ink program would auto-detect the low ink and ship a replacement cartridge, only when the printer isn't constantly connected to the internet or there are connection issues, is when that doesn't happen.

Your HP Instant Ink account page contains the data on past deliveries and estimated shipments.  

It also helps you understand what state your cartridges are in based on HP's data,  

Any issues will be shown with its solution using a step by step approach, to make it easier for you!

Please check your account page to see the latest cartridge information by signing into your account at "instantink.com".    

If the suggested information can't be found, You may respond to the private message I've sent out and I'll help you out, accordingly

Since the instant ink account details are confidential, please send me the required information via private message.

I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

I hope this helps resolve this issue completely,

Regards,