HP Istant Ink: free trial and plan upgrade

[Al187]

Hello,

I have signed up for the HP Instant Ink subscription for the Occasional Printing plan. I have got 3 free trial months and 2 promotional months.

I have the following questions:

1. During the free trial months, is the allowance 300 pages per month?

2. After I reach the limit, will I get 15 pages per $1 as per selected plan?

3. What is the allowance during promotional months? Per plan limit, 50 pages in my case?

4. If I upgrade the plan now, will I maintain the free trial months and 2 promotional months?

Thanks,

Alex

[Jeet_singh · Accepted solution]

@Al187,

Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I understand you have a concern regarding Instant Ink plan change during the free months. Don't worry I'll be glad to help you.

I need to know few details regarding your Instant ink account to help you get this sorted.

Since the instant ink account details are confidential, please send me the required information via private message.

I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

I hope this helps resolve this issue completely,

Regards,