HP Officejet 4630 , says Printer is ready but also says Device is sleeping. Nothing prints!

[DLMCB]

HP Officejet 4630 , says Printer is ready but also says Device is sleeping. Nothing prints!

[TEJ1602]

@DLMCB, Welcome to HP Support Community!

This could be an issue with the installed print drivers or the connectivity. Let us try to adjust the settings and further resolve the issue-

Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. For more information, go to Updating or Upgrading Printer Firmware.

Assign manual IP to the printer

The steps on how to set a manual IP address can be found here.

For the DNS servers please use 8.8.8.8 for the Manual Preferred DNS Server and 8.8.4.4 for the Alternate DNS server. These are Google’s public DNS servers. (to avoid conflict, be sure to choose an IP number that is not in use, and outside of your DHCP range).

Remove and add the printer

Click the Apple menu, and then select System Preferences.

Depending on your operating system version, click Print & Fax, Print & Scan, or Printers & Scanners.

Click the name of your printer, click the Minus sign, and then delete the printer.

Click the Plus sign, and then click Add Printer or Scanner.

Click the Use or Print Using box, and then select AirPrint

Click Add to add the printer to the list.

Try to print.

Keep me posted for further assistance.

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