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WhitneyInJA
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HP Pavilion x360 Screen Popping out

HP Pavilion x360 Convertible 14m-cd0xxx

I got this hp pavilion x360 laptop less than 11 months ago and everything was good until the left

side of the screen started popping out. I have NEVER dropped this laptop or hit it against anything. It would be great if somebody can tell me how to resolve this issue. 

15739220443991629690598239025050.jpg

15739222923024585742780742409247.jpg

 

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HP Pavilion x360 Screen Popping out

@WhitneyInJA 

 

Please contact HP Technical Support in your region - there is no fix except to have the hardware repaired.

 

 

 

HP Technical Support - HP Contact Information

 

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  • HP will advise you there is a fee for phone support and / or other services when your computer / device is no longer under warranty.  This is normal business practice.

 

  • HP may tell you that certain services are not covered under warranty.  This is normal business practice.  Standard Warranty typically covers specific hardware issues as explained in the Warranty contract. Care Pack coverage and warranties differ by package.

 

  • If the HP Contact (phone) number is not immediately provided:  Contact information is displayed on your screen after you submit your case online.  

 

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“Everywhere” Contact Information - HP Technical Support

 

Open website  HP World-Wide Support

 Select your region and follow the prompts

 

Option – Regions

 

USA / Canada

Submit information / case online: Contact HP Support – Assistance Portal

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UK

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  2. Contact by Phone: Contact HP UK – Phone Assist

 

Option - HP Support is on Facebook!

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From HP > CAUTION

Recently, HP has seen an increased number of third-party support websites selling HP driver downloads or diagnostic tools. Many of these websites use the HP trademark symbol and claim to be official HP distributors.

 

If your product supports your operating system, HP offers your driver and software at no additional cost through the HP website.

 

Use caution when dealing with any website that asks you to pay for HP driver downloads or tools that claim to diagnose your HP products. These websites might not be affiliated with HP in any way.

 

Do not install BIOS updates from a motherboard manufacturer's website. Only install BIOS updates from HP. Installing BIOS updates from the motherboard manufacturer can prevent the computer from accepting an HP system recovery. This could result in a loss of data.

 

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

Reference and Resources – Places to find (more) help and learn about your Device

Clarification of terms and "what the device can do" (Specifications)

Device Homepage

NOTE:  Content depends on device type and Operating System

HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides, Product Information, more

HP Pavilion 14m-cd0000 x360 Convertible PC

When the website support page opens, Select (as available) a Category > Topic > Subtopic

 

 

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Kind Regards,
Dragon-Fur
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WhitneyInJA
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HP Pavilion x360 Screen Popping out

Unfortunately I don't live in a region that has HP technical support I would have to go to a local computer repair shop. Thank you for the response

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HP Pavilion x360 Screen Popping out

@WhitneyInJA 

 

You are welcome.

 

I was not aware of the limitation in your region.  I would think the global warranty would apply (though I admit I am completely uninformed on the subject).

 

 

So, rats. 🐀

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Click Thumbs Up on a post to say Thank You!

Answered? Select the relevant post "Accept as Solution" to help others find it.

 

 

Kind Regards,
Dragon-Fur
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation