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HP Recommended
officejet 100 mobile
Android 7.0 - 7.1.2 Nougat

I have connected and paired via bluetooth my officejet 100 mobile printer.  I have downloaded both hp smart apps for android.  when I look for the printer it is only looking on and listing wifi network printers.  any workarounds or help to connect would be appreciated.

Bill

 

 

 

1 REPLY 1
HP Recommended

@BillKcc, Welcome to HP Support Community!

 

As per this document, the HP Officejet 100 Mobile Printer is not compatible with HP smart app.

Instead, you can try the following steps to print via Bluetooth:

  • Turn on the Bluetooth radio on the printer. Depending on the model, press the Bluetooth button , or navigate to the Setup or Network menu to access Bluetooth settings.

  • Open the Bluetooth settings on the computer or mobile device and confirm that the feature is enabled.

  • Wait for the printer name to display in the list of discoverable devices, and then select the printer to confirm that you want to pair the devices.

  • Open a document or photo, open the Print menu, and then select your printer to print.

Let me know the outcome.

Cheers 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

TEJ1602
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.