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Hi, I've install the HP Smart app on my iPhone.  From there I can see and select my network printer (HP Color LaserJet CP2025).

When I send a picture to be printed, I can see the light flashing on the printer and the status message on the printer changing to "Printing document", but then nothing.  

While the light is blinking, I've check on the document queue of the printer but it's always empty.

After a few try, I've got a message on the printer saying the memory was low and I had to reset it.

Is it possible the pictures are sent to the memory but then they get stuck there?

 

I've tried on another network printer: HP OfficeJet 4500 and it works fine?!?

 

Any idea of what I might be missing?

 

Thanks

1 REPLY 1
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@Sylayo 

 

The HP Smart application is not supported on this printer.

 

You are not doing it wrong - the printer just does not support the setup.

 

Product introduced 2008-2009

 

Product Homepage

HP Color LaserJet CP2025 Printer series

 

Mobile Printing – Options, How-to, Help, and Information

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Read this document first - List of printers and supported applications

 HP Printers - Mobile Printing Solutions Compatible with HP Printers

 

Partial Excerpt

Model
HP Printing Apps and Cloud Services
Smartphone & Tablet Built-in Printing Solutions
Other Printing Solutions
HP Color LaserJet CP2025d/CP2025dn Printer
None

 

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