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pam30sunshine
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How do I unlock the administrator lock on my HP6830 printer so that I can change wireless details

HP 6830

I have a new internet provider. I want to change the wireless details on my printer but every time I try it says these have been 'locked by the administrator'. I am the only person who uses the printer and set it up but never locked anything?! How do i unlock it/reset?

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Solved!

How do I unlock the administrator lock on my HP6830 printer so that I can change wireless details

Hi @pam30sunshine

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to reset the printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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