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‎07-05-2019 12:44 AM

HP Recommended
Product: Basic HP wireless printer
Operating System: Other

I don't know what printer I bought because I haven't opened the box it's replacing up officejet, I was hoping to print of my tablet which is a Huawei mate 5 but they have there own printer and app and routers. I wish I had known this it's not like a true Android it seems to use alot of windows apps and I can't open certain downloads because it's in there file system and PDF for office will I be able to my new hp? There's nothing wrong with the old one just needed ink and I have to use laptop and I get into trouble with Windows. Anyone else run into this issue with Huawei?

4 REPLIES 4

‎07-05-2019 01:01 AM

HP Recommended

@Debscomunity 

 

Please use Google Play to download HP Smart app and install on your Huawei. You have not opened the box but the box should have at least the name of the model outside.

 

Regards.

BH
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‎07-07-2019 03:59 PM

HP Recommended

Just Looked hopefully I don't have it backwards? It's desktop 2562 hope desktop doesn't stand for the type of computer to use Thanks for your help

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‎07-07-2019 04:11 PM

HP Recommended

@Debscomunity 

 

I've got no idea what is desktop 2562. Google shows me it is not a computer. Could be you are talking about HP DeskJet 2652 All-in-One Printer, its specs

 

    https://support.hp.com/au-en/document/c05405266#AbT6

 

which says it supports Mobile printing. Please try the following setup

 

    https://support.hp.com/au-en/document/c04024231

 

Hope this helps.

 

Regards.

 

Regards.

BH
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‎07-07-2019 04:14 PM

HP Recommended

Your absolutely right! Sorry I know I'm thinking faster than I write. I'll have to for sure set it up Thanks for the support Deb

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