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‎10-14-2016 01:17 PM

HP Recommended
Product: HP Officejet 5740
Operating System: Other

As some point I set a password on my Admin Website for my printer. I've attempted a network setting reset to remove the password but it's still there.

 

What do I need to do to remove the password from the embeded web server?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-17-2016 11:22 AM

HP Recommended

Welcome to the HP Forums @ConTho!

 

I'd be happy to help you obtain a firmware update and reset the admin password for Officejet 5740. 

 

We'll need to restore your network defaults in order to reset the admin password. You can access the Wireless Menu from the front panel of the printer and look for the option to Restore Network Defaults there. 

 

Also, here's a link you can use to download and install the latest firmware update if your printer is not already up to date: HP Officejet 5740 e-All-in-One Printer series Firmware.

 

If this resolves your inquiry, please click the Accept as Solution button below. If you require further assistance, let me know and I will do all I can to help. 

Sunshyn2005
I work on behalf of HP


If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!

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2 REPLIES 2

‎10-17-2016 11:22 AM

HP Recommended

Welcome to the HP Forums @ConTho!

 

I'd be happy to help you obtain a firmware update and reset the admin password for Officejet 5740. 

 

We'll need to restore your network defaults in order to reset the admin password. You can access the Wireless Menu from the front panel of the printer and look for the option to Restore Network Defaults there. 

 

Also, here's a link you can use to download and install the latest firmware update if your printer is not already up to date: HP Officejet 5740 e-All-in-One Printer series Firmware.

 

If this resolves your inquiry, please click the Accept as Solution button below. If you require further assistance, let me know and I will do all I can to help. 

Sunshyn2005
I work on behalf of HP


If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!

Was this reply helpful? Yes No

‎10-17-2016 11:29 AM

HP Recommended

One side comment... When I did this is reset my Printers ID with HP Instant Ink, but luckly I was able to contact them and they were able to re-attach my printer to my account so Instant Ink is working again.

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