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I have a one year old Hewlett Packard 9025 all in one printer, the display used to go to sleep after

HP Recommended
Example: HP 9025 All in one printer

My display on the front of the printer used to go To sleep after about 60 seconds of inactivity now it stays lit all the time, what did I do wrong and how can I fix it?

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HP Support Agent
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Message 2 of 2
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Hi @Bobchm

 

Welcome to the HP Support Community. I'd be happy to assist you

 

Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.

 

To change the sleep mode settings follow the below steps-

 

 --->Touch on the wifi icon ((i)) on the printer, and take down the IP address 
--->Open a web browser (ex Chrome or Mozilla) and type in the printer's IP
--->then go to settings on the main ews page --> power management ---> select sleep mode to max 5 min which is the minimum time

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

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