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‎01-23-2017 08:40 PM - edited ‎01-23-2017 08:42 PM

HP Recommended

Hello can anyone help me with regards to registering an instant ink without the printer's claim code? My printer is a hpdj 2549 and i cant seem to print out the claim code for it

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-24-2017 09:10 AM - edited ‎01-24-2017 09:13 AM

HP Recommended

Hello Limah88,

 

Thanks for reaching out to the HP Support Forums!

 

I understand and you're wondering whether your HP Deskjet 2549 Printer is capable of Instant Ink. I would be happy to help you and please remember to return to this thread and mark 'Accept as Solution', if I have successfully helped you resolve the issue. If you wish to say 'thanks' for my effort to help, click the 'thumbs up' to give me a Kudos.

 

You would need to purchase a printer that is part of the program as listed above. Your printer doesn't have the firmware or hardware requirements. 

 

HP may offer you a discount towards a trade-in on a replacement unit that is part of the program.  I recommend you reach out to our Instant Ink team. You can click on the following link to initiate a case:

 

Once you fill out the online form to create your case it will bring up a support number for your region. 

 

Have a great day! 

Drakster
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!

View solution in original post

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5 REPLIES 5

‎01-23-2017 09:43 PM

HP Recommended

Hi,

 

No, your printer is NOT on the list:

 

   http://m.hp.com/us/en/ads/instant-ink/instant-ink-printers.html

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎01-24-2017 02:33 AM

HP Recommended

So i cant enroll with instant ink? 

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‎01-24-2017 09:10 AM - edited ‎01-24-2017 09:13 AM

HP Recommended

Hello Limah88,

 

Thanks for reaching out to the HP Support Forums!

 

I understand and you're wondering whether your HP Deskjet 2549 Printer is capable of Instant Ink. I would be happy to help you and please remember to return to this thread and mark 'Accept as Solution', if I have successfully helped you resolve the issue. If you wish to say 'thanks' for my effort to help, click the 'thumbs up' to give me a Kudos.

 

You would need to purchase a printer that is part of the program as listed above. Your printer doesn't have the firmware or hardware requirements. 

 

HP may offer you a discount towards a trade-in on a replacement unit that is part of the program.  I recommend you reach out to our Instant Ink team. You can click on the following link to initiate a case:

 

Once you fill out the online form to create your case it will bring up a support number for your region. 

 

Have a great day! 

Drakster
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!

Was this reply helpful? Yes No

‎01-24-2017 10:58 AM

HP Recommended
Ok i will do that. Thank you. When i bought it at Best Buy it was marked as eligible for instant ink. I was just dissapointed to find out it wasn't the case. Thanks anyway fir the solution.
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‎01-24-2017 12:50 PM

HP Recommended

Hello @Limah88,

 

You're very welcome! Don't forget, we're just a message away if you require assistance. 🙂

 

Have a great day! 🙂  

Drakster
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!

Was this reply helpful? Yes No
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