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‎10-16-2019 01:12 PM

HP Recommended
Product: LaserJet Pro 200 color MFP

We replaced our router and upgraded the bandwidth, and since then, we are unable to print wirelessly from our laptops and desktops. Occasionally it will print, and then it won't again. Maybe its the wireless card? Or it's being caused by the different networks as we have a 2G and 5G? Thanks

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-16-2019 02:36 PM

HP Recommended

To change SSID you need access to your router

View solution in original post

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4 REPLIES 4

‎10-16-2019 01:37 PM - edited ‎10-16-2019 01:38 PM

HP Recommended

LaserJet Pro 200 color MFP M276n or M276nw only uses 2.4G

The 5g and 2.4g SSID should not have the same name.

Also move the printer closer to the router to verify it is not a weak WiFi issue.

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‎10-16-2019 02:34 PM

HP Recommended

the printer is on the 2G network... how do we change the SSID names? I believe they are different. 

it's right next to the router already. 

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‎10-16-2019 02:36 PM

HP Recommended

To change SSID you need access to your router

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‎10-16-2019 03:01 PM

HP Recommended

Glad to see that it now works.

 

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