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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Re: LaserJet won't communicate wirelessly with computers sin...
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10-16-2019 01:12 PM
We replaced our router and upgraded the bandwidth, and since then, we are unable to print wirelessly from our laptops and desktops. Occasionally it will print, and then it won't again. Maybe its the wireless card? Or it's being caused by the different networks as we have a 2G and 5G? Thanks
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Accepted Solutions
10-16-2019 02:36 PM
To change SSID you need access to your router
10-16-2019 01:37 PM - edited 10-16-2019 01:38 PM
LaserJet Pro 200 color MFP M276n or M276nw only uses 2.4G
The 5g and 2.4g SSID should not have the same name.
Also move the printer closer to the router to verify it is not a weak WiFi issue.
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