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Tutor
Posts: 15
Member Since: ‎12-14-2016
Message 1 of 5 (355 Views)

Mobile printer errors with Android phone

Product Name: GS7EDGE with nougot
Operating System: Other
Nougot
Student
Posts: 1
Member Since: ‎03-19-2017
Message 2 of 5 (338 Views)

Re: Mobile printer errors with Android phone

Very good
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Tutor
Posts: 15
Member Since: ‎12-14-2016
Message 3 of 5 (316 Views)

Re: Mobile printer errors with Android phone

My GS7E when updated to Nougat (Android 7) started again with the annoying printer not available error message.The Android web service is disabled.Any other ideas? The pay above was a typo on my part-sorry.
Intern
Posts: 45
Member Since: ‎04-16-2012
Message 4 of 5 (290 Views)

Re: Mobile printer errors with Android phone

[ Edited ]

Can you describe what you mean when you said the Android web service is disabled? In order to print from an Android device, you will need to install and enable the HP Print Service Plugin - https://play.google.com/store/apps/details?id=com.hp.android.printservice&hl=en.

 

Also, what printer are you trying to print to?

 

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I work for HP.
Tutor
Posts: 15
Member Since: ‎12-14-2016
Message 5 of 5 (281 Views)

Re: Mobile printer errors with Android phone

Sorry meant Android System Web View.When I disabled it when running Marshmallow it resolved the issue.I have a Verizon gs7e.My OS is nougat.My printer is office jet pro 6975.I have hp print plug in installed and enabled.
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