My HP ENVY 4500 e-all-in-one Printer Series

[K_14]

I have a HP printer that prints off wifi...I have been trying to print i have been uncessful of figuring out which setting or what is going on wiht the printer it is printing the pages as if it is printing the documnet but nothing is on the page. The ink level is fine.

[sandytechy20]

@K_14

Welcome to HP forums, I see that your printer is printing blank pages.

Did you make a copy and check if that prints fine?

If not, print a "Print Quality Diagnostic report" and check how it prints.

1. On the printer control panel, press the Down Arrow  to scroll to Tools, and then press OK.

2. Press the Down Arrow  to scroll to Print Quality Report, and then press OK. The printer prints the test page.

   

If it does not print anything, follow the steps mentioned in this HP document to fix this issue:- CLick here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.