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My HP Office Jet 3830 will not print

HP Office Jet 3830
macOS 10.14 Mojave

My HP Office Jet 3830 will not print despite the display on the printer says that it is. It's really frustrating, please help me!

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HP Support Agent
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My HP Office Jet 3830 will not print

Hi @Jadabee00

Welcome to the HP Support Community. To assist you better, I would like to know the following:

  • Do you get any errors while printing?
  • How is the printer connected to the MAC?
  • Which application are you trying to print from?
  • Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

Keep me posted for further assistance.

KUMAR0307
I am an HP Employee

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