01-21-2020 07:58 PM
My HP Office Jet 3830 will not print despite the display on the printer says that it is. It's really frustrating, please help me!
01-24-2020 09:02 AM
Welcome to the HP Support Community. To assist you better, I would like to know the following:
- Do you get any errors while printing?
- How is the printer connected to the MAC?
- Which application are you trying to print from?
- Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.
Keep me posted for further assistance.
I am an HP Employee