cancel
Showing results for 
Search instead for 
Did you mean: 
Jadabee00
New member
1 0 0 0
Message 1 of 2
115
Flag Post
HP Recommended

My HP Office Jet 3830 will not print

HP Office Jet 3830
macOS 10.14 Mojave

My HP Office Jet 3830 will not print despite the display on the printer says that it is. It's really frustrating, please help me!

1 REPLY 1
HP Support Agent
HP Support Agent
6,485 6,478 426 526
Message 2 of 2
56
Flag Post
HP Recommended

My HP Office Jet 3830 will not print

Hi @Jadabee00

Welcome to the HP Support Community. To assist you better, I would like to know the following:

  • Do you get any errors while printing?
  • How is the printer connected to the MAC?
  • Which application are you trying to print from?
  • Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

Keep me posted for further assistance.

KUMAR0307
I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation