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HP officejet 4650

My officejet is not printing from my phone. My phone and printer are connected to the same network.

1 REPLY 1
HP Recommended

@Ingridcol

 

Welcome to HP Forums. This is a great place to get support, find answers and tips to your technical queries.

 

Before getting into troubleshooting, I would like to ask you a few questions to get a clear picture of what's going on with the Printer.

 

1. Which phone do you have?

2. Are you using the HP Smart App on the phone to connect to the Printer?

3. Do you get any error message?

 

Let me know.

 

Thanks!

 

 

 

 

 

 

 

 

 


I am an HP Employee

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