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Levi10
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Message 1 of 2
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HP Recommended

New internet connection, wireless printer is not working

HP OfficeJet 6600
Microsoft Windows 7 (64-bit)

Recently switched from a landline internet to satellite. Change our email address. Our HP printer is not receiving the print jobs. The printer shows the new internet as its wireless connection. We have tried to reinstall the printer using the original CD, but we still cannot do wireless printing from any device in our home.

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Message 2 of 2
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HP Recommended

New internet connection, wireless printer is not working

Hi,

Try following these steps and check if that may help:

1. On the printer control panel, touch the right arrow, touch Setup, and then touch Network.
2. Touch Restore Network Defaults, and then touch Yes. a message appears stating that the network defaults have been restored.
 
Next On the printer control panel, touch the right arrow, touch Setup, and then touch Network.
Touch Wireless and then toube Wireless Setup Wizard.
Follow the stpes on screen to reconnect the printer.
 
Next under Setup > Network > View Network Summary locate the IP Address for the wireless connection.
 
Can you access that address from any browser on your computer?
 
If yes reinstall the HP printer now and check.
 
If not I suggest contacting yoru network service provider as a such would not be visible due to your network settings.
 
Shlomi
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