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KKaye1
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Message 1 of 4
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OfficeJet 4630

My HP Officejet 4630 will not power on.  The power light was flashing so I pressed it and now it wont power up at all. 

 I have it connected directly in the wall.

Help!

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Message 2 of 4
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HP Recommended

OfficeJet 4630

Hello,

Reset the printer:
  1. With the printer turned on, disconnect the power cord from the printer.
  2. Unplug the power cord from the power source.
  3. Wait 60 seconds.
  4. Reconnect the power cord to a wall outlet and to the printer.
    NOTE: 
    HP recommends plugging the printer directly into a wall outlet.
  5. Turn the printer on.

Please follow the instructions of link HP Printer Does Not Turn On.

Do not hesitate to ask us if you need.


Is the printer still under warranty?
Check warranty status

Best regards,






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KKaye1
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OfficeJet 4630

Unfortunately this did not resolve my problem. Printer no longer under warranty therefore purchased a  new one.

Thanks anyway.

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HP Recommended

OfficeJet 4630

@KKaye1 

Hello and thanks for your return,

It is possible that this is due to the printer's internal power supply, please replace it with the reference A9T80-60009 (Power Supply).


You can for example below.

https://www.amazon.ca/REFIT-Genuine-Adapter-Charger-A9T80-60009/dp/B07VQSQLY8/ref=sr_1_1?keywords=A9...sr=8-1


If needed, do not hesitate to contact us.


Best regards,






I'm not an HP employee. Did this message answer your question? Include it below as an Accepted Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

HP Expert support community HP France: Mans.
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