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HP Recommended
Laserjet Pro MFP m181fw
Microsoft Windows 10 (64-bit)

Hi,

 

we have a Laserjet Pro MFP m181fw where we need to make a factory reset, but we do not have the password to access the menu because the person who configured it has left the company.

As read in other topics I will be happy to receive a pn with the instructions how to do.

 

Regards,

Jan

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@JanK-EUM, Welcome to the HP Support Community!

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

5 REPLIES 5
HP Recommended

@JanK-EUM, Welcome to the HP Support Community!

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

HP Recommended

Hi, many thanks for providing the solution, we got it working now.

HP Recommended

@JanK-EUM

 

Glad to know that the issue is now resolved. Feel free to contact us with any concerns related to HP products.

Happy to help!

KUMAR0307
I am an HP Employee

HP Recommended

Hello!
I have a same problem with password on  Laserjet Pro MFP m181fw, please help me to.

HP Recommended

@Russ_Ch, Welcome to the HP Support Community!

 

I have sent you a private message with the steps to reset the printer. Kindly check the same.

Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Let me know how this goes.

KUMAR0307
I am an HP Employee

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